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How the accreditation process works

Australian aged care homes must be accredited under the Accreditation Standards for Residential Aged Care in order to receive subsidies from the Australian Government. The standards cover such things as management, care, lifestyle, quality and safety issues.

The Aged Care Standards and Accreditation Agency is responsible for this accreditation process. Homes are visited by accreditation assessors who not only talk to staff, but also to residents and their families about the home and how it meets the required Standards.

Homes assessed as complying with all 44 expected outcomes and with a good track record of compliance and continuous improvement generally can expect three years' accreditation. Otherwise, shorter periods of accreditation are considered appropriate. Homes with major or persistent non-compliance may receive shorter periods of accreditation or have their accreditation reduced. Accreditation may also be refused or revoked where non-compliance is not remedied and there is a risk to residents' health, safety and well being.

Even after a home receives accreditation, the Agency continues to monitor homes to ensure residents continue to receive a high level of care and that all standards continue to be met.

Homes must also show to the Agency that they regularly seek feedback from staff, residents and their families, and look at ways they can improve.

For a listing of accredited homes, click here.

To read more about the accreditation standards, click here.

Useful Links

Aged Care Standards and Accreditation Agency
The Aged Care Standards and Accreditation Agency reports that 94.2% of all aged residential care homes were assessed as meeting all 44 Expected Outcomes at their last full accreditation round (ending late 2009). This is compared to 91.8% in 2006. Reports on all Government funded aged care homes can be found at the link above.

Aged Care Australia
Comprehensive information about aged care in Australia.

Department of Health and Ageing
Information on residential care standards and accreditation.

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ACST Members
ACST members deliver residential aged care, community aged care packages and own and manage retirement villages.

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